인피닉 | 개인정보처리방침

Privacy
Policy

INFINIQ Co., Ltd. (“Company”) complies with the Personal Information Protection Act and other applicable laws and regulations to protect the rights and freedoms of data subjects.
The Company processes personal information lawfully and manages it securely.

In accordance with Article 30 of the Personal Information Protection Act, the Company hereby establishes and discloses this Privacy Policy to inform data subjects of the procedures and standards for processing and protecting personal information,
and to ensure that any related inquiries or complaints are handled promptly and appropriately.

1. Purpose of Processing Personal Information

The Company processes personal information for the following purposes. Personal information will not be used for purposes other than those stated below. If the purpose of processing changes, the Company will take necessary measures, including obtaining separate consent where required under applicable laws.

1. Inquiry Management and Customer Consultation

To receive and respond to product inquiries, service consultations, and business partnership requests, and to manage related records.

2. Processing Customer Requests

To process requests related to products, services, and business partnerships, and to manage related records.

3. Website Operation and Administration

To analyze website usage, improve service quality, optimize the user experience, detect security threats, and prevent unauthorized use.

2. Categories of Personal Information Collected

The Company processes the following categories of personal information.

1. Personal Information Collected with Consent

Category	Purpose	Items Collected	Legal Basis
Contact Us	Inquiry handling and consultation	Name, Company, Email Address, Phone Number, Inquiry Details	Article 15 (1) 1 of the Personal Information Protection Act (Consent)

2. Information Automatically Collected During Service Use

The following information may be automatically generated and collected during the use of the website.

Information Collected	Purpose of Collection	Legal Basis
IP Address, Access Logs, Access Date and Time	Security management, prevention of unauthorized use, access log retention	Article 15 (1) 6 of the Personal Information Protection Act (Legitimate Interests)
Cookies, Browser Information, Website Usage Records	Website optimization and usage analysis	Article 15 (1) 6 of the Personal Information Protection Act (Legitimate Interests)

3. Retention and Processing Period of Personal Information

The Company retains and processes personal information only for the period required by applicable laws or the period agreed upon by the data subject.

1. Retention Period

Category	Retention Period	Basis
Contact Us	Three (3) years after inquiry processing is completed	Act on the Consumer Protection in Electronic Commerce, etc.

However, where the retention of personal information is required by applicable laws, it will be retained for the period specified by those laws.

2. Retention Required by Law

Information Retained	Legal Basis	Retention Period
Internet access logs and access tracking records	Protection of Communications Secrets Act	Three (3) months

4. Destruction of
Personal Information

The Company destroys personal information without delay once the retention period expires or the purpose of processing has been fulfilled.

1. Destruction Procedure

Personal information subject to destruction is identified and destroyed with the approval of the Company’s Chief Privacy Officer.

2. Destruction Method

Electronic files are permanently deleted using methods that prevent recovery or restoration.
Paper documents containing personal information are shredded or incinerated.

5. Provision of Personal Information to Third Parties

The Company processes personal information only within the scope described in Article 1 and does not provide personal information to third parties unless required by law or with the consent of the data subject.

6. Overseas Transfer of Personal Information

To provide the Contact Us service, the Company uses Google Workspace (Gmail). Personal information submitted through the inquiry form may therefore be processed via cloud-based email services provided by Google LLC. The Company implements appropriate safeguards, including access control and account management, to protect personal information.

Recipient	Country	Information Transferred	Purpose of Transfer	Retention Period
Google LLC	United States and other countries	Name, Company, Email Address, Phone Number, Inquiry Details	Receiving and responding to inquiries	Three (3) years after inquiry completion or as required by applicable laws

7. Measures to Ensure
the Security of Personal Information

The Company implements the following measures to ensure the security of personal information.

1. Administrative Measures

Limiting access to personal information to authorized personnel
Establishing and implementing internal management policies
Conducting privacy awareness and protection activities

2. Technical Measures

Access control for personal information processing systems
Operation of access control systems
Encryption of personal information
Installation and regular updates of security software
Retention of access logs and protection against tampering

3. Physical Measures

Access control to server rooms and document storage facilities

8. Installation, Operation, and Refusal of Cookies

1. Purpose of Cookies

The Company uses cookies to provide a more convenient user experience. Cookies are small pieces of information sent by the web server to the user’s browser and stored on the user’s device.

Cookies are used for the following purposes:

Improving services through analysis of website visits and usage patterns
Providing web pages optimized for the user’s browsing environment

2. How to Refuse Cookies

Users may refuse the storage of cookies by changing their web browser settings.

Desktop Browsers

Chrome
Menu ( ⋮ ) → New Incognito Window (Ctrl + Shift + N)
Microsoft Edge
Menu (…) → New InPrivate Window (Ctrl + Shift + N)

Mobile Browsers

Chrome : Menu ( ⋮ ) → New Incognito Tab
Safari : Settings → Apps → Safari → Advanced → Block All Cookies
Samsung Internet : Tabs → Turn on Secret Mode

9. Rights of Data Subjects and Their
Legal Representatives

Data subjects may request access to, correction or deletion of, or suspension of the processing of their personal information, or withdraw their consent at any time.
Such requests may be made by contacting the Company’s Chief Privacy Officer or the Privacy Management Department by mail, telephone, or email. The Company will respond without undue delay.
Requests may also be submitted through a legal representative or an authorized agent. In such cases, the Company may verify the authority of the representative.
The Company does not intentionally collect personal information from children under the age of 14. If such personal information is processed, the child’s legal representative may exercise the rights to access, correct, delete, or request the suspension of processing of the child’s personal information.
Requests for correction or deletion of personal information may be restricted where the retention of such information is required by applicable laws.

10. Chief Privacy Officer

The Company has designated the following person(s) responsible for overseeing personal information protection and handling related inquiries and complaints.

Chief Privacy Officer

Name:
Position:
Contact:
Email:

Privacy Management Department

Department:
Contact:
Email:

11. Remedies for Infringement of Rights

Data subjects may contact the following organizations for consultation or assistance regarding personal information infringement.

Personal Information Infringement Report Center

Phone: 118 (without area code)
Website: https://privacy.go.kr

Personal Information Dispute Mediation Committee

Phone: +82-1833-6972
Website: https://www.kopico.go.kr

Supreme Prosecutors’ Office

Phone: 1301 (without area code)
Website: https://www.spo.go.kr

Korean National Police Agency

Phone: 182 (without area code)
Website: https://ecrm.police.go.kr

12. Changes to this Privacy Policy

This Privacy Policy is effective on August 1, 2026.

This Privacy Policy applies from the effective date and may be revised in accordance with applicable laws and Company policy. Any changes will be announced in advance through the website.

Privacy Policy